In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 08, 2026 - 00:00 UTC
Scheduled - Support availability will be adjusted between 8 June and 20 June.
09:00–11:00 BST - Standard support requests will be handled during this period. - Business-critical issues and incidents affecting multiple users will continue to receive immediate attention.
11:00–14:00 BST - Support will operate as normal.
After 14:00 BST - Availability will vary on a day-to-day basis. - Urgent issues will continue to be monitored and addressed, although response times may occasionally be longer than usual.
Billing & Payments - Payments received before 11:00 BST will be processed between 11:00 and 12:00 BST. - The daily billing process will not run before 12:00 BST during this period. - Accounts using manual call-credit top-ups will continue to be monitored, with proactive notification where additional credit may be required.
Normal support availability will resume on 20 June.
Jun 8, 202600:00 - Jun 20, 202600:00 UTC
Client Area
Operational
JMS Support
Operational
Phone Support
Operational
Email / Ticket Support
Operational
Live Chat Support
Operational
Credit/Debit Card Payment System
Operational
Data Analytics
Operational
Reporting Platform
Operational
CRM Hosting
Operational
CRM (US East)
Operational
CRM (US West)
Operational
CRM (Europe Central)
Operational
CRM (Europe North)
Operational
Dialer Hosting
Operational
Dialer (US East)
Operational
Dialer (US West)
Operational
Dialer (Europe Central)
Operational
Dialer (Europe North)
Operational
PBX Features
Operational
EU Region
Operational
US Region
Operational
Voice Network Infrastructure
Operational
SIP Outbound
Operational
SIP Inbound
Operational
CDR Processing
Operational
Routing Engine
Operational
Webphone
Operational
Control Panel / Console
Operational
E911 Provisioning (US & Canada)
Operational
999/112 Provisioning (UK / EU)
Operational
Microsoft Teams Direct Routing
Operational
Voice Network - Call Center Routes
Operational
Australia
Operational
Brazil
Operational
Canada
Operational
Hong Kong
Operational
India
Operational
Indonesia
Operational
Japan
Operational
Malaysia
Operational
New Zealand
Operational
Peru
Operational
Philippines
Operational
Singapore
Operational
South Korea
Operational
Taiwan
Operational
Thailand
Operational
United Kingdom
Operational
United States
Operational
Vietnam
Operational
Voice Network - Local Operator Conversational Routes
Operational
Argentina
Operational
Australia
Operational
Austria
Operational
Belgium
Operational
Brazil
Operational
Bulgaria
Operational
Canada
Operational
Chile
Operational
Costa Rica
Operational
Croatia
Operational
Cyprus
Operational
Czech Republic
Operational
Denmark
Operational
Estonia
Operational
Finland
Operational
France
Operational
Germany
Operational
Greece
Operational
Hong Kong
Operational
Hungary
Operational
Iceland
Operational
Ireland
Operational
Italy
Operational
Japan
Operational
Latvia
Operational
Liechtenstein
Operational
Luxembourg
Operational
Malaysia
Operational
Lithuania
Operational
Malta
Operational
Mexico
Operational
Netherlands
Operational
New Zealand
Operational
Norway
Operational
Peru
Operational
Philippines
Operational
Poland
Operational
Portugal
Operational
Puerto Rico
Operational
Romania
Operational
Singapore
Operational
Slovakia
Operational
Slovenia
Operational
South Korea
Operational
Spain
Operational
Sweden
Operational
Taiwan
Operational
United Kingdom
Operational
United States
Operational
Vietnam
Operational
Voice Network - Emergency Calls
Operational
Australia
Operational
Belgium
Operational
Bosnia and Herzegovina
Operational
Bulgaria
Operational
Canada
Operational
Chile
Operational
Croatia
Operational
Estonia
Operational
Finland
Operational
France
Operational
Italy
Operational
Lithuania
Operational
Netherlands
Operational
New Zealand
Operational
Norway
Operational
Panama
Operational
Serbia
Operational
Sweden
Operational
Thailand
Operational
Turkey
Operational
United Kingdom
Operational
United States
Operational
Voice Network - Media Zones
Operational
New York, USA
Operational
San Francisco, USA
Operational
Amsterdam, Netherlands
Operational
Frankfurt, Germany
Operational
London, UK
Operational
Midlands, UK
Operational
Ghana
Operational
Nigeria
Operational
Benguluru, India
Operational
Singapore
Operational
Sydney, Australia
Operational
Voice Network - SIP Proxies
Operational
United States East
Operational
United States West
Operational
United Kingdom
Operational
Germany
Operational
India
Operational
Singapore
Operational
Australia
Operational
Local SMS (P2P)
Operational
Australia
Operational
Belgium
Operational
Canada
Operational
Chile
Operational
Czech Republic
Operational
Denmark
Operational
Finland
Operational
Israel
Operational
Mexico
Operational
Netherlands
Operational
Poland
Operational
Romania
Operational
South Africa
Operational
Sweden
Operational
Thailand
Operational
United Kingdom
Operational
United States
Operational
Phone Numbers (DID)
Operational
Albania - Local
Operational
Algeria - Local
Operational
Argentina - Local
Operational
Australia - Local
Operational
Australia - Mobile
Operational
Austria - Local
Operational
Austria - National
Operational
Austria - Mobile
Operational
Barbados - Local
Operational
Belgium - Local
Operational
Belgium - National
Operational
Belgium - Mobile
Operational
Benin - Mobile
Operational
Bolivia - National
Operational
Bosnia and Herzegovina - Local
Operational
Brazil - Local
Operational
Brazil - National
Operational
Brazil - Mobile
Operational
Bulgaria - Local
Operational
Canada - Local
Operational
Chile - Local
Operational
Chile - Mobile
Operational
Colombia - Local
Operational
Colombia - Mobile
Operational
Croatia - Local
Operational
Cyprus - Local
Operational
Cyprus - National
Operational
Czech Republic - Local
Operational
Czech Republic - National
Operational
Czech Republic - Mobile
Operational
Denmark - National
Operational
Denmark - Mobile
Operational
Dominican Republic - Local
Operational
Ecuador - Local
Operational
El Salvador - Local
Operational
Estonia - Local
Operational
Estonia - National
Operational
Estonia - Mobile
Operational
Finland - Local
Operational
Finland - National
Operational
Finland - Mobile
Operational
France - Local
Operational
France - National
Operational
Georgia - Local
Operational
Georgia - National
Operational
Germany - Local
Operational
Germany - National
Operational
Germany - Mobile
Operational
Ghana - Mobile
Operational
Greece - Local
Operational
Grenada - Local
Operational
Guinea - Local
Operational
Hong Kong - Mobile
Operational
Hungary - Local
Operational
Hungary - National
Operational
Hungary - Mobile
Operational
Iceland - Local
Operational
Indonesia - Local
Operational
Ireland - Local
Operational
Ireland - National
Operational
Israel - Local
Operational
Israel - National
Operational
Israel - Mobile
Operational
Italy - Local
Operational
Italy - Mobile
Operational
Japan - National
Operational
Kenya - Local
Operational
Latvia - Local
Operational
Lithuania - Local
Operational
Lithuania - National
Operational
Lithuania - Mobile
Operational
Luxembourg - National
Operational
Macao - Mobile
Operational
Mali - Mobile
Operational
Malta - National
Operational
Mauritius - National
Operational
Mexico - Local
Operational
Mexico - Mobile
Operational
Namibia - Local
Operational
Netherlands - Local
Operational
Netherlands - National
Operational
Netherlands - Mobile
Operational
New Zealand - Local
Operational
Nicaragua - Mobile
Operational
Norway - Local
Operational
Panama - Local
Operational
Peru - Local
Operational
Philippines - Local
Operational
Philippines - Mobile
Operational
Poland - Local
Operational
Poland - Mobile
Operational
Portugal - Local
Operational
Portugal - Mobile
Operational
Puerto Rico - Local
Operational
Romania - Local
Operational
Romania - National
Operational
Romania - Mobile
Operational
Serbia - Local
Operational
Singapore - Local
Operational
Slovakia - Local
Operational
Slovenia - Local
Operational
South Africa - Local
Operational
South Africa - Mobile
Operational
Spain - Local
Operational
Spain - National
Operational
Sudan - Local
Operational
Sweden - Local
Operational
Sweden - National
Operational
Sweden - Mobile
Operational
Switzerland - Local
Operational
Thailand - Local
Operational
Thailand - Mobile
Operational
Tunisia - Local
Operational
Uganda - Local
Operational
Ukraine - National
Operational
United Kingdom - Local
Operational
United Kingdom - National
Operational
United Kingdom - Mobile
Operational
United States - Local
Operational
Venezuela - Local
Operational
Virgin Islands (U.S.) - Local
Operational
AI Agents
Operational
AI Receptionst
Operational
Cloudflare Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 16, 2026
No incidents reported today.
Jun 15, 2026
No incidents reported.
Jun 14, 2026
No incidents reported.
Jun 13, 2026
No incidents reported.
Jun 12, 2026
No incidents reported.
Jun 11, 2026
No incidents reported.
Jun 10, 2026
No incidents reported.
Jun 9, 2026
No incidents reported.
Jun 8, 2026
Unresolved incident: Service Advisory: Adjusted Support Availability.