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Operational
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Operational
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Operational
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Operational
Credit/Debit Card Payment System
Operational
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Operational
Reporting Platform
Operational
CRM Hosting
Operational
CRM (US East)
Operational
CRM (US West)
Operational
CRM (Europe Central)
Operational
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Operational
Dialer Hosting
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Dialer (US East)
Operational
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Operational
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Operational
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Operational
PBX Features
Operational
EU Region
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Voice Network Infrastructure
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Operational
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Operational
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Operational
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Algeria - Local
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Austria - Mobile
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Belgium - Local
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Belgium - Mobile
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Benin - Mobile
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Brazil - Local
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Bulgaria - Local
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Canada - Local
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Croatia - Local
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Cyprus - Local
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Czech Republic - Local
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Denmark - National
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Denmark - Mobile
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Ecuador - Local
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El Salvador - Local
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Estonia - Local
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Estonia - National
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Finland - Local
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Finland - National
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Finland - Mobile
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France - Local
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France - National
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Georgia - Local
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Georgia - National
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Germany - Local
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Germany - National
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Germany - Mobile
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Greece - Local
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Grenada - Local
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Guinea - Local
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Hong Kong - Mobile
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Hungary - Local
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Hungary - National
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Hungary - Mobile
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Iceland - Local
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Indonesia - Local
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Ireland - Local
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Ireland - National
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Israel - Local
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Israel - National
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Israel - Mobile
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Italy - Local
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Italy - Mobile
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Japan - National
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Kenya - Local
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Latvia - Local
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Lithuania - Local
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Lithuania - National
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Malta - National
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Mauritius - National
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Mexico - Local
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Mexico - Mobile
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Netherlands - Local
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Netherlands - National
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Netherlands - Mobile
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New Zealand - Local
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Nicaragua - Mobile
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Norway - Local
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Panama - Local
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Peru - Local
Operational
Philippines - Local
Operational
Philippines - Mobile
Operational
Poland - Local
Operational
Poland - Mobile
Operational
Portugal - Local
Operational
Portugal - Mobile
Operational
Puerto Rico - Local
Operational
Romania - Local
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Romania - National
Operational
Romania - Mobile
Operational
Serbia - Local
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Singapore - Local
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Slovakia - Local
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Slovenia - Local
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South Africa - Local
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South Africa - Mobile
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Spain - Local
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Spain - National
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Sudan - Local
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Sweden - National
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Sweden - Mobile
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Thailand - Local
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Thailand - Mobile
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Tunisia - Local
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Uganda - Local
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Ukraine - National
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United Kingdom - Local
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United Kingdom - National
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United Kingdom - Mobile
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United States - Local
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Venezuela - Local
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Virgin Islands (U.S.) - Local
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AI Agents
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Cloudflare Network
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PBX Telephony Server Updates May 22, 2026 18:00-19:00 UTC
We will be performing scheduled maintenance on the telephony engine that underpins the PBX platform.
During this maintenance window, users of CRM Webphone, MicroSIP, Zoiper, Desk Phones, and Teams Direct Routing will be unable to make or receive calls and may see registration errors. JMS Support will also be unavailable via phone during this period.
To minimise disruption, maintenance has been scheduled outside of normal business hours, as usage is typically very low after 5pm on Fridays.
Before the upgrade begins, we will perform a controlled shutdown of services. This process will initially prevent new calls from being established while allowing any active calls to complete. Once all in-progress calls have ended, the platform will be taken offline to complete the upgrade.
This maintenance is required to apply a critical security update to the platform infrastructure.
Posted on May 21, 2026 - 16:15 UTC
During this maintenance window, users of CRM Webphone, MicroSIP, Zoiper, Desk Phones, and Teams Direct Routing will be unable to make or receive calls and may see registration errors. JMS Support will also be unavailable via phone during this period.
To minimise disruption, maintenance has been scheduled outside of normal business hours, as usage is typically very low after 5pm on Fridays.
Before the upgrade begins, we will perform a controlled shutdown of services. This process will initially prevent new calls from being established while allowing any active calls to complete. Once all in-progress calls have ended, the platform will be taken offline to complete the upgrade.
This maintenance is required to apply a critical security update to the platform infrastructure.
Posted on May 21, 2026 - 16:15 UTC