The issue remains on London and Midlands. We've rerouted traffic to Midlands 2 for now and it appears to be stable. Work continues to restore London and Midlands 1.
Posted Oct 05, 2026 - 14:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2026 - 13:43 UTC
Identified
The team responsible have identified the cause and are working on a resolution now.
Posted Oct 05, 2026 - 13:32 UTC
Investigating
We are investigating intermittent failures during call setup involving UK numbers.
This is affecting inbound and outbound calling as it relates to media establishment.
Posted Oct 05, 2026 - 13:24 UTC
This incident affected: Voice Network - Media Zones (London, UK, Midlands, UK).